Frequently Asked Questions

I think my toilet is leaking. Is there a test I can do myself to confirm this?

Yes, there is a simple test you can do to check to see if there is a leak. All you need to do is add a half dozen drops of food coloring into your toilet tank. Wait a few minutes and then look inside the toilet bowl. If you are able to see that the water in the toilet bowl is the same color as the food coloring/water in toilet tank, then you have a leak. Unfortunately, a leak in your toilet can cause you to waste hundreds of gallons of water each month! One of our professional plumbers at RootBusters can diagnose the issue and perform your toilet repair efficiently.

How can I prevent my kitchen sink from clogs/backups?

One simple and effective way to decrease kitchen sink clogs and backups is by avoiding putting certain things down your drains. Some of the things to avoid are grease, noodles, rice, and fibrous or leafy vegetables down the garbage disposal or drain. These items can quickly cause cogs and backups. If you have a badly clogged kitchen sink or garbage disposal give RootBusters a call to have one of our expert plumbers remedy the issue.

How can I test my sump pump to make sure it is working properly?

To make sure your sump pump is operating effectively pour a bucket of water inside the pit where your sump pump is located. This should cause the sump pump to immediately activate, drain the water, then deactivate. If this does not happen, you know you have an issue with the unit that needs to be addressed.

Do I really need to call a plumber to come and fix a leaky faucet or clear a clogged drain?

It is best to have a experienced plumber to fix a leaky faucet or clogged drain. Our plumbers are highly trained technicians that are skilled in all areas of plumbing. This allows us to better diagnose and fix the problem right the first time. We can install and repair pipes & plumbing fixtures, diagnose and clear clogged drains as well as solve all problems related to water systems in your home or business. DIY solutions are great when you know they will work and solve the problem, but your insurance company may not cover flood damage if you make a mistake. Give RootBusters a call and we will come out and preform a free estimate, as well as upfront pricing so you can have peace of mind.

How do I maintain my water heater?

Newer hot water heaters are more efficient, so first check to see how old yours is. It may be a good idea to start thinking about a new one if yours is 15 years or older. Regardless of age there are a few things that you can check to make sure it is running most efficiently for you. Check to make sure your water heater is set no higher than 120 degrees, this will help so you are spending less money on your energy bill each month. Additionally, for safety reasons make sure you don’t keep any items near or around your hot water heater. Remember your water heater is used every day and should be maintained annually so wear and tear can be inspected. This doesn’t just helps prevent unexpected breakdowns but also keeps warranties from voiding and helps add years to the life of the unit. RootBusters water heater maintenace includes routine flushes, multi-point inspections and part replacement.

How often should I have my drains cleaned professionally?

It depends on usage and the condition of your pipes. Generally, it’s recommended to have drains professionally cleaned every 1-2 years as part of regular maintenance.

What causes low water pressure in my home?

Low water pressure can be caused by several factors, including mineral buildup in pipes, a partially closed shut-off valve, or a problem with the water supply line.

Why does my water heater make strange noises?

Sediment buildup inside the tank can cause popping, banging, or rumbling noises. Flushing the water heater regularly can help prevent this issue.

How long do water heaters typically last?

The lifespan of a water heater depends on factors such as usage, maintenance, and the quality of the unit. On average, traditional tank-style water heaters last 8-12 years, while tankless water heaters can last up to 20 years with proper maintenance.

Why is my toilet constantly running?

A running toilet is often caused by a faulty flapper valve or fill valve. Replacing these components can usually resolve the issue and prevent water waste.

How can I prevent frozen pipes in the winter?

• Insulate exposed pipes with foam insulation sleeves.

• Keep cabinets under sinks open to allow warm air to circulate around pipes.

• Drip faucets during extremely cold weather to keep water flowing and prevent freezing.